I am so glad I was referred to Ken Baltes at FBC Mortgage! Ken helped ensure the loan process went as smooth as possible! He ensured all questions were answered and that I understood what was going on throughout the process. Response time was excellent! I would not hesitate to work with Ken again in the future! The entire loan process was handled professionally and I commend FBC Mortgage for assisting me from start to finish!
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The staff was helpful and friendly, no major hick up, I will refer to a friend
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This was the easiest refinance we've ever done. Almost everything was accomplished on FBC's secure website...even the documents that had to be wet-signed were handled online or by fax. The closing was held at our attorney's office, and went off without a hitch! Kenneth Baltes, our Loan Officer, was very professional, and communicated with us regularly throughout the process. Couldn't be more pleased!
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Ken was awesome to work with. He was prompt, knowledgeable, and courteous. He was readily available throughout the process to answer questions and provide guidance. I would highly recommend his services to anyone in the market for a new home.
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Ken led the process and was helpful with the many questions I had regarding the purchase. The whole process was smooth as silk!
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Ken was ultra professional keeping in touch throughout the process and always quick to answer any of my questions. He helped make the purchasing of my home the most seamless and painless transaction I have ever done.
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