After starting mortgage refinance applications with a couple of different lenders, Loan Depot offered to "beat or match" the interest rate the others were offering, and even sent a Closing Document to show how quickly they could get this done so I decided to terminate my other applications. Now, 8 weeks later, their Underwriter does not understand part of my monthly income, so, the loan is "under review". Meanwhile, the loan officer brought his manager in "to help with the situation" and he never bothered to call me back with an update.