Jennifer Pitcher, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Jennifer Pitcher

NMLS# 215392

Average Rating:

[368 Review(s)]

State(s) Served: FL

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

https://www.fbchomeloans.com/jpitcher

Phone: 407-872-3383

Write a Review

Reviews Previous Employers

This loan officer does not have any previous Employers

Filter By

Best Company by Jessica M
Reviewed August 31, 2023 | Rating:

I had the great pleasure to work with Jeni Pitcher and her team, they were all very professional, responsible and very helpful with every needed paperwork. They work fast and organized.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Juliana Ochoa Hoyos	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Excellent by Carlos L
Reviewed July 26, 2023 | Rating:

the process was very fast I highly recommend them

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Great job by Vincent M
Reviewed July 05, 2023 | Rating:

Jeni was great to work with. She communicated well and did everything in a timely manner.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Best Team Around !!! by Jason B
Reviewed May 24, 2023 | Rating:

Jennifer and the team was AMAZING! I was originally going with a national lender, and after reaching out to Jennifer and the team they were able to help me qualify for FL a first time home buyer, as well as gave me an interest rate that was way below what the other lender was offering. Without a doubt I will use them in the future.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Crystal Rothfeld	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Ask questions and discuss any potential discounts or programs you think you may qualify for.

I will always use FBC by Kelly B
Reviewed March 01, 2023 | Rating:

This is the 4th house I’ve purchased in Florida within the last 5 years and I’ve used FBC for each loan. I’ve used my VA benefits. had an FHA and now a conventional loan through this great company. Jeni is ALWAYS quick to respond no matter the day or hour. She’s friendly and helpful even when I was pulling my hair out! Documents are always on time and are accurate which is so important. I’ve always closed in a timely manner with FBC and honestly have had zero problems. What a gem in a tough industry, I honestly give FBC my highest recommendation! I will use them exclusively on all of my home purchases!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: I can’t remember. I dealt with Jeni because she always answers accurately and quickly	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Neutral
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Get your preapproval letter early in the home shopping phase.

Amazing experience by Alexandra V
Reviewed January 13, 2023 | Rating:

Jenni was amazing throughout the process. She helped us through the ver fast tracked PQ to closing process. She was extremely informative and took the time to thoroughly address all of our questions.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

. by Yery M
Reviewed December 29, 2022 | Rating:

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

A complicated transaction by David F
Reviewed December 02, 2022 | Rating:

They changed my rate from 4.625 to 6.5 even it was supposed to be locked. Then, despite having my file for 5 months and having receipt all clearance on my paperwork they delayed the closing because UW signatures. Is hard to get email confirmation or prompt communication from them.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? No
2. Loan Term 7/1 Adjustable Rate Mortgage (ARM)	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Tiffany an Jeni P	11. How likely are you to recommend your loan officer to others? Not likely
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Somewhat satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Useful Tips

Make sure you have all written. Have a plan b at hand

The best! by Natasha W
Reviewed July 07, 2022 | Rating:

Jeni and her team were wonderful throughout the entire home buying process, even when hiccups would arise they would communicate in a timely manner with my real estate agent Francesca and I. I cannot recommend Francesca enough to all of my friends and coworkers, as she was the real star of this show as far as getting everything arranged and keeping everything moving smoothly. 10/10!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Orlando, FL	14. State Property In Florida

Excellent service by Erick P
Reviewed June 01, 2022 | Rating:

She and Abraham Aguilar helped us get the loan efficiently. They both offered an excellent service. Thank you so much!

Review Questions and Answers:

1. Loan Type Other	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs?
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner?
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others?
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor?
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan?
7. Branch? Orlando, FL	14. State Property In Florida

1 2 3 4 5 ...