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Jennifer went out of her way to explain everything and help us out in anyway that she could. We would use Jennifer again!
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I signed a contract a few days before Hurricane Harvey hit the Houston area. My home was then chosen for an FHA review for the appraisal and a random HUD QC review as well. The team in Tyler worked hard to get my loan closed despite complications. I got my loan approval at 9:45pm 2 days before closing because they knew I had deadlines looming to get out of my rental. That is true customer service!
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