Listen! I have been a customer of FBC for 9 years! My initial first time mortgage….Then I did a streamlined refinance…..Then most recently a Cash Out Refinance. My initial Mortgage through FBC was with Matt Andre. It was so easy. I heard horror stories about resubmitting the same info over and over and also having to keep coming back for info piece by piece. I was given an electronic list of items through a streamlined online portal, submitted online, items were confirmed and just like that I was in underwriting! 4 weeks later I was closing at the house. I was then handed off to Chris Mangus for my next two transactions and it was the same deal! Awesome and efficient! Communication was awesome. I could text him, I could E-Mail Chris, and check this out….Chris even answered his phone!!! Listen as long as I am alive I will use FBC. No gimmicks and they will tell you straight up what the deal is. If you are straight up, they will be in my opinion.
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Chris was great! he makes the process of buying/re-financing very simple and easy.
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Our loan officer, Chris, is so knowledgeable.And patient answering all our questions and professionally responding to our concerns.
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If you are buying or refinancing, please use Chris at FBC. He is AMAZING to work with. If you like being treated like you are the most important client in the world, he is your guy. This process was easy and beyond efficient. Thanks Chris and FBC.
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Chris Mangus is the most Amazing person I have ever worked with. Chris really kept his word throughout the process
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Chris was excellent patient very customer service oriented we started with one loan, but due to his excellent service we refinanced 3 loans. All done in a timely manner.
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Very Satisfied with the Service and communication to complete my 2nd Refi with FBC, Christopher mangus did an excellent job of keeping us informed on every step of the refi process, Thanks FBC
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Chris Mangus went above and beyond for me in helping me to refinance my home in San Francisco. He was able to get things done quickly and answered all my questions and concerns. Great communicator, replied right away. So pleased with the results and the lower interest rate was a bonus!
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Chris was wonderful in assisting with our refinancing. He kept us in the know with every step of the way and I really appreciated all of the e-documents which made it so much easier when completing the required forms. It really was such an easy and stress-free process and I’m so glad we decided to go through with it. They arranged for a remote notary the evening of the closing and everything was handled so incredibly quick.
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