Bonnie Robey, Loan Officer at Reviews & Ratings

Loan Officer Profile

Bonnie Robey

NMLS# 57914

Average Rating:

[57 Review(s)]

State(s) Served: KY

Current Employer: Loan Officer

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Home Loan by Latosha W
Reviewed February 12, 2023 | Rating:

Bonnie was great throughout the process and kept me informed in the loan process. Very friendly, knowledgeable, thorough, and communicated well.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Heidi Harper	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Embodies Excellence by Kimberly T
Reviewed December 29, 2022 | Rating:

Bonnie is one of the rare professionals you will have the pleasure to work with who delivers excellence and is also truly gifted at her profession. She has the unique ability to clearly articulate and demystify the mortgage process when working with the novice. Bonnie always had time for me and I never once felt rushed. Instead, I felt I was her only client at that moment. I appreciated the way she delivered information about my loan during a volatile time - when interest rates were soaring to 40-year highs - in a way that made me feel empowered, never intimidated. She provided the best possible rate while involving me in the entire process. Thank you, Bonnie!

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 3 – 6 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Bonnie Robey	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Useful Tips

Look no further!

Excellent Service by June S
Reviewed August 03, 2022 | Rating:

Always professional and very helpful,

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? More than a year ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Juli Mycroft	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Bonnie Robey is the Best by Bernard P
Reviewed May 22, 2022 | Rating:

I highly and actively recommend Bonnie to all. Bonnie is an expert, professional, knowledgeable with excellent communication skills!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 5/1 Adjustable Rate Mortgage (ARM)	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Julie	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Useful Tips

call Bonnie first

5 stars by Brooke J
Reviewed February 02, 2022 | Rating:

This is my families second time working with Bonnie. She is very knowledgeable and helpful. I wouldn't want to work with another Lender. She is truly great at what she does.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Bonnie is the best by Robbin K
Reviewed January 19, 2022 | Rating:

Bonnie Robey was always on top of all the checklist items for my loan

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Bonnie Robey	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

The Howards by Frederick H
Reviewed December 13, 2021 | Rating:

We had a wonderful experience working with Bonnie Robey. She was very patient with us and she took the time to explain each step in the process with us. Her knowledge really helped us have a smooth and timely closing for our new build home.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Julie Mycroft	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Bonnie Robey, A+++++++ by Carla C
Reviewed November 23, 2021 | Rating:

I have closed on 9 houses over the years and Bonnie was by far the easiest and most thoughtful mortgage officer I’ve ever had the pleasure to work with when purchasing a home!!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Julie Mycroft	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Great Job by Matthew A
Reviewed October 20, 2021 | Rating:

Excellent. Bonnie walked us through the process the whole way and answered any questions we had

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Not sure	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

Very Organizes & Helpful by Chelsea A
Reviewed May 16, 2021 | Rating:

Bonnie, Julie, & the entire FBC Mortgage team made my first home-buying process smooth and simple!! They were always patient with answering my questions and very thorough in explaining what I needed to do. Their process is very smooth and easy to understand - always making you aware of the next steps. I highly recommend the FBC Mortgage team in anyone's home-buying experience.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs?
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? Louisville, KY	14. State Property In Kentucky

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