Working with Amy was a pleasure. She met with us and answered all the questions we had. The process went fairly smooth with the exception of some documentation that we needed to submit at the end of the process that delayed to closing a bit. Most of the communication between the FBC staff was good so that the majority of info submitted kept them on the same page.
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Over the years we have done many loans with Amy Costa from buying to refinances. This transaction was no different from the others. Amy has continued, over the years, to make sure that each loan we do is setting our family up for long term success which has lend us to our forever home and best payment we have ever had. We purchased our home just 6 months ago and Amy was able to help us refinance and lower our payment almost $550. Once again making sure that our family is set up for along term success! Thank you Amy for always looking out for us!!!!
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Team Costa; Amy, Cindy and Sheryl, were very friendly, attentive, honest, competitive and sincere along our journey. We couldn't have asked for a better team in our pursuit of California happiness after my relocation during Covid. Thank you Team Costa, from the Jackson's!
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Amy & Cindy were amazing!
We purchased a new build and they made sure the builders had paperwork done on time. They did an excellent job of following up with the builder if emails went un answered.
Excellent communication with us, very pleasant and easy to work with!
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Amy and her team were amazing to work with! Very timely responses to my questions, explained the process very well, made me feel extremely comfortable and willing to bring my business back as well as refer them to anyone I know who may be looking for a loan. My experience with Amy and team was nothing short of amazing!
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Very convenient and efficient process. The loan process and the figures presented to us were accurate from beginning to end.
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Although we have used FBC before, this was our first time working with Amy. Amy did a great job of explaining the process and all of our loan options. When to lock-in your rate can feel like a guessing game sometimes as you try to secure the best rate, but we trusted Amy's experience and recommendations and don't regret it.
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I have dealt with Amy and Cindy two times now and have been very pleased. If they need anything they let you know fast so there is no hold up. I recommend them to everyone.
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FBC is fast and professional
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This is the third time working with Amy and we are pleased again. Amy is very easy to work with and her staff are helpful throughout the whole process. if you want to stress free home loan and use Amy!
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