Lender Profile
American Southwest Mortgage
Hays |
Dripping Springs |
Texas
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Average Rating:
5
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1
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Derek Meier
858234
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Exceptional Customer Service
by
Jessica R
Reviewed
January 15, 2015 | Rating:
5
The team at American Southwest Mortgage made my first time home buying experience pleasurable. At first I was skeptical and quite overwhelmed after having been originally turned down by my first lender. The professionalism of American Southwest really blew me away. They made the process stress free and even helped me raise my credit score along the way. I highly recommend them to my friends and family!!!!
Review Questions and Answers:
1. Loan Type
FHA
8. Did your loan close on time?
Yes
2. Loan Term
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Very likely
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Very likely
6. How did you hear about your lender?
Online
13. How satisfied were you with the processing of your loan?
Very satisfied
7. Branch?
14. State Property In
Texas
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