Lender Profile
AMRES
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WestVirginia
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AMRES was a disaster
by
Jared B
Reviewed
March 30, 2021 | Rating:
1
DO not use AMRES especially if you are an investor....AMRES has no idea how to handle companies with multiple properties , assets and loans, they are simply not prepared for it. they took almost THREE MONTHS to process enormous amounts of paperwork we had to send and only then did they say they couldn't do the loan after they tried to get IRS to send a transcript. since IRS was behind on doing 2019 transcripts for us they had to decline the loan. They could have done this the FIRST week but instead chose to make us wade thru ridiculous amounts of paperwork for nearly 3 months. Additionally the loan officer was rude and obnoxious to deal with , putting us down and even calling us a liar at one point.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
No
2. Loan Term
15 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
phras
11. How likely are you to recommend your loan officer to others?
Never
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Never
6. How did you hear about your lender?
Online
13. How satisfied were you with the processing of your loan?
Not satisfied
7. Branch?
14. State Property In
North Carolina
Useful Tips
DO NOT use AMRES
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