Rob Adams, Loan Officer at FBC Mortgage, LLC Reviews & Ratings

Loan Officer Profile

Rob Adams

NMLS# 221357

Average Rating:

[54 Review(s)]

State(s) Served: TX

Current Employer: Loan Officer FBC Mortgage, LLC [Orange Orlando Florida]

https://www.fbchomeloans.com/radams/

Phone: 210-573-0088

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Amazing experience! by Colin H
Reviewed November 03, 2023 | Rating:

Terie and Rob are the best in them business. Fantastic experience from top to bottom.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan?	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Amazing Overall Experience by Christopher B
Reviewed June 22, 2023 | Rating:

After almost having our entire home buying process fall through Terie Mitchell and the rest of Rob's team stepped in to save the day. All documentation that was needed to complete the loan was sent in and Rob's team did an excellent job organizing that information and telling us exactly what was needed in order to get the job done. The simplicity of the experience with FBC Mortgage far exceeded the expectation set up by our previous lender. I would recommend FBC Mortgage and Rob's team to anyone looking to purchase a home whether it's their first or their 20th

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Terie Mitchell	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Useful Tips

Always be prepared to provide any documentation necessary as underwriting has very specific requirements that must be met some of which are federally regulated.

excellent service by Carlos N
Reviewed April 17, 2023 | Rating:

Excellent servide and profesional

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? More than a year ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Online	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Review by Ryan M
Reviewed September 12, 2022 | Rating:

Awesome loan team from start to finish!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Matthew Flores	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Rob is awesome by Lindsey N
Reviewed July 09, 2022 | Rating:

Rob Adams got me a great interest rate and made the whole process easy! Teri Mitchell was great too!!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Rob Adams, Terie Mitchell, Cynthia Clark	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Great job by Jermaine V
Reviewed May 05, 2022 | Rating:

FBC…worked very hard to get the job done and me into my new home.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Terie Mitchell	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Andrew was great by Laurie Q
Reviewed April 21, 2022 | Rating:

Andrew helped me throughout the entire process. He was really professional, nice, and very helpful.

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? More than a year ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Andrew	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Useful Tips

We shouldn't have to deal with 5 people and if we do then everyone needs to communicate. I wasted time at first because noone was confirming the other received the docs I sent.

Unpleasant experience by Valentine M
Reviewed April 04, 2022 | Rating:

Very difficult to work with, always asking documents that have been already submitted. Feels like I was always playing catch up. communication was very poor.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? No
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? No
4. Processor on Loan: Andrew Thomas, Teri	11. How likely are you to recommend your loan officer to others? Not likely
5. Do you feel you received a competitive rate? No	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Not satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Lender Review by Ziad C
Reviewed April 01, 2022 | Rating:

Great service and straight forward dealing.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

Great by Devin S
Reviewed March 17, 2022 | Rating:

Very helpful in getting everything together. Was some miscommunication at the end and closed late but overall happy with my experience.

Review Questions and Answers:

1. Loan Type VA	8. Did your loan close on time? No
2. Loan Term	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Builder	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch? San Antonio, TX	14. State Property In Texas

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