The office peoples was very helpful Sofia villalon was my realtor help me with some paperwork and the manager sharon murbargr step in when Sofia was off , Karen Grim call me about some paperwork that she need she very good Aaron Jimenez help me on the paperwork that Karen need loan Michael Williams was great
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We had a terrible experience with a lender and reached out to Michael, who is her boss and he NEVER responded. We ended up have nearly 2 interest points (essentially $200,000 over the course of the loan) as a result of this lender's mistake. Other people that were working with her admitted that she had made a mistake in not locking our interest rates in on time and then Michael took no accountability, never even responded to our email.
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FBC make the process so painless, can't recommend them enough!
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Everything ran quick and smooth!
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Real Estate Professional
Michael D Williams was a God send from the start of my loan process through to the end. I was very skeptical of purchasing due to some challenges I had previously had with my credit. After a discussion with Michael D one day last September, he told me "Natalie, everyone deserves homeownership, especially you". He guided me through the process and it felt seamless! I know buying a house is a stressful process but mine was zero stress and I equate that to the wonderful loan officer I have. I am SO thankful to Michael D, beyond measure! Words cannot express how happy I am!
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Michael and his team were friendly, helpful, and professional. The entire process took less than 1 month. They always returned my calls in a timely manner, were eager to answer my questions and provide me with the information that was required to close the deal on my 1st home.
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Mr Williams help me from beginning to end on my mortgage experience.He told me what i need to do and what not to do.He contacted me every week to find out how my mortgage was going and things I need to do or thing I need to get.I want to thank him and company for helping me make it to closing. I thank him for being helpful, kind and understanding
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The team was very polite and professional. Responded to questions in a timely manner.
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The team was very polite and professional. Responded to questions in a timely manner.
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