Kevin really took the time to make sure my calls were answered. I felt like he went above and beyond.
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Working with Kevin was not only a pleasure but also stress free in a highly stressful situation. This was my first FHA loan and it was incredibly complex for me. Kevin was patient while educating me as well as he was quick to resolve problems created by others. Kevin is a no nonsense professional with a kind spirit that made this entire process easy Peasy. Kevin deserves a raise!
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This entire team at RMC; from Kevin to Jennifer and Pamela Wolfgang has been fantastic. From day one they have shown me and my daughter nothing but respect, honestly, and worked very on our behalf to get us approved for our home mortgage loan. I was very surprised at all the support we received on all aspects of the process. I asked thousands of questions and they always got back with me in a timely manner. They were very professional and personable. I am grateful and was blessed to have such amazing team.
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Mr. Kevin TOWNSEND Is a great professional and was very cooperative throughout the loan application and approval process.
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Kevin was present at every step in the process, always available to answer all our questions. We are very satisfied with his professionalism.
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Kevin Townsend was absolutely fantastic throughout the process. He is very knowledgeable, patient and went the extra mile to help us. He will remove obstacles and help the borrower every step of the way. Great customer service and always accessible. I highly recommend Kevin for any of your loan needs.
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It was a great experience and a pleasure working with Kevin. He was always nice, responsive, responsible, knowledgeable. He was available at any time I needed him and clearly answered all the questions I’ve asked.
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Kevin and everyone at RMC were very helpful and quick to respond on everything through the process of securing the mortgage. The portal for submitting the necessary documents was very easy to use but if I had any questions...they were readily available to help. Everyone was very professional and attentive to help navigate the process.
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I was a first time home owner and was learning the ropes. I am a very intelligent person, but this man made me feel like I wasn’t. I know I didn’t buy a million dollar home, but he never had time to discuss anything and seem like he didn’t care. On the 99th hour we were told because of my husband immigration status pending we could not get our loan. And he had no remorse about the matter. I felt like he gave me a best option that fits with him and not what work best for me. Come to find out my husband status didn’t matter in the case and we were able to dodge a bullet. He also made me feel as if I could only get a FHA loan and that was not the case! We went to another loan provider and was able to close less that 3 weeks.
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