Loan Officer Profile
Jeanne Pierce
NMLS# 1535692
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Average Rating:
[
1
Review(s)]
State(s) Served:
Current Employer:
Loan Officer
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Real Estate Professional Reviews
Fbc
by
Ava M
Reviewed
March 20, 2017 | Rating:
3
There were some problems no fault of Jeanne, however I didn't feel that communication was as good as it should have been.
Review Questions and Answers:
1. Loan Type
Conventional
8. Did your loan close on time?
No
2. Loan Term
20 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
No
4. Processor on Loan:
Jeanne Pierce
11. How likely are you to recommend your loan officer to others?
Neutral
5. Do you feel you received a competitive rate?
Yes
12. How likely are you to recommend the loan processor?
Likely
6. How did you hear about your lender?
Realtor
13. How satisfied were you with the processing of your loan?
Neutral
7. Branch?
14. State Property In
Florida
Useful Tips
Do your homework prior to applying for your loan.
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
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