I selected this lender as they are the builders lending agency and had incentives to use RMC. It was chaotic from day 1. Their information never aligned with the construction information and 3 months out, they held me responsible for all "closing" items even though my house was still a shell. The day of closing was the WORST experience. RMC didn't send my closing docs to the title company until the scheduled time of closing. They sent an incorrect CD which resulted in me wiring more than necessary. My closing took 3 hours from the time it was scheduled! I'm still waiting to hear about my overpayment, too. There was also a lot of blaming of the builders, even though they are the same company. The blaming left me with very little faith.

When my husband and I decided to buy our first home, we were excited but also scared! Buying our first home felt overwhelming and our of reach at first... But not after meeting Dylan! Dylan was professional, attentive and truly cared about our buying experience. He took every call of mine and would answer all of my questions - he was so kind to make sure to give me detailed and thoughtful feedback no matter what the issue or concern was. I really appreciated being able to lean on someone like Dylan to help guide us through the process. He also gave us incredible advice on hard financial decisions that we couldn't have made without Dylan. Dylan is professional, smart, friendly, and a joy to work with. He is also a family man which my husband and I appreciate on a personal level! Throughout the process Dylan sent helpful email and text reminders. He also sent videos on what to expect during each stage of the process that made things so easy! Even to this day a YEAR later, I still text Dylan for different pieces of advice like mail I receive, help with my home insurance, etc. He goes above and beyond to make sure he is helpful. When you're buying a home, make sure to work with someone you trust! Like Dylan! P.S best thing? DYLAN made sure to give us the BEST rate. People can't believe the incredible interest rate we got!

My original loan was with FBC which they quickly sold. I contacted them a few month after closing to shop for a lower interest rate. My original loan officer was still with them. He gave me some advice and told my to hang on for a bit. I couldn't do much yet anyway. I did and it paid off. He kept me in the know and on his radar. A few months later, it was time. He had found a ridiculous rate for us. We locked it in and within a few weeks, we had a new mortgage and a fantastic interest rate that saved us about 200+ per month. (We had a pretty good rate before. That's why only 200p/m savings). Thanks guys. Awesome work on your part.

Dylan was good to work with, only issue I had was when file was handed off to another person, they didn't get back to me as quickly as I would like. But Dylan was great.

Dylan was excellent to work with.