Loan Officer Profile
Clay Pierce
NMLS# 542645
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Average Rating:
[
1
Review(s)]
State(s) Served:
Current Employer:
Loan Officer
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Real Estate Professional Reviews
Met my standards
by
Paul T
Reviewed
March 28, 2018 | Rating:
3
There was some miscommunication and mid steps initially. Then our loan officer abruptly left the company. Things got done but it was not an experience to over joyed with at all.
Review Questions and Answers:
1. Loan Type
FHA
8. Did your loan close on time?
Yes
2. Loan Term
30 Year Fixed
9. Was your loan program appropriate for your needs?
Yes
3. When did you close the loan?
0 – 3 Months Ago
10. Was your call returned in a timely manner?
Yes
4. Processor on Loan:
11. How likely are you to recommend your loan officer to others?
Neutral
5. Do you feel you received a competitive rate?
No
12. How likely are you to recommend the loan processor?
Neutral
6. How did you hear about your lender?
Realtor
13. How satisfied were you with the processing of your loan?
Neutral
7. Branch?
Birmingham, AL
14. State Property In
Alabama
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Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction and we regret any miscommunication. We will use this experience as a training opportunity for our company.
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