Chaston Kolar, Loan Officer at Reviews & Ratings

Loan Officer Profile

Chaston Kolar

NMLS# 1807825

Average Rating:

[6 Review(s)]

State(s) Served:

Current Employer: Loan Officer

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Super smooth! by Penny D
Reviewed July 07, 2021 | Rating:

These processes can be a pain but this one was not! Everything went well and in a timely manner. I will definitely use Chaston Kolar and FBC in the future!!

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Chaston Kolar	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Texas

Tracy R. by Tracy R
Reviewed March 17, 2021 | Rating:

Thank you Chastonin and your team for assisting me with the purchase of my new home. Your attentiveness and dedication to ensuring the process was completed was Superior!

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? No
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Krissy	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Satisfied
7. Branch?	14. State Property In Texas

Useful Tips

Make sure you have all of your required documents prior to beginning the purchase of your home

Chastin was awesome! by Michael C
Reviewed January 21, 2021 | Rating:

Chastin made everything super easy, from start to finish. I didn’t know home buying could be this easy! I’m glad I was referred to him by two of my closest friends. He did an outstanding job. When I buy another house I will definitely use him. I will highly recommend him to my family and friends.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 15 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Chastin Kolar	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Past Customer	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Texas

Useful Tips

Ask for Chastin Kolar

Awesome Experience by Scott M
Reviewed November 05, 2020 | Rating:

It was a super painless process that hardly took any time to apply for. My agent was super helpful anytime I needed something. For a first time buyer the experience was awesome.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan: Chaston Kolar	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Other	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Texas

Poor Communication by Lindsey S
Reviewed December 26, 2019 | Rating:

Loan officer had poor communication with me, my agent and the seller’s agent. I often felt in the dark About what was going on. Things happened last minute and threw me off. I felt unprepared and only received my final closing disclosure an Hour before closing.

Review Questions and Answers:

1. Loan Type Conventional	8. Did your loan close on time?
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Not likely
5. Do you feel you received a competitive rate?	12. How likely are you to recommend the loan processor? Not likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Texas

Lender Response

FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.

1 Response More

Great service by Melvin R
Reviewed August 13, 2019 | Rating:

Great service during financing process

Review Questions and Answers:

1. Loan Type FHA	8. Did your loan close on time? Yes
2. Loan Term 30 Year Fixed	9. Was your loan program appropriate for your needs? Yes
3. When did you close the loan? 0 – 3 Months Ago	10. Was your call returned in a timely manner? Yes
4. Processor on Loan:	11. How likely are you to recommend your loan officer to others? Very likely
5. Do you feel you received a competitive rate? Yes	12. How likely are you to recommend the loan processor? Very likely
6. How did you hear about your lender? Realtor	13. How satisfied were you with the processing of your loan? Very satisfied
7. Branch?	14. State Property In Texas