I can't thank Carisa and team enough for their round-the-clock support! Whether it was late at night or early in the morning, she was always available to answer my questions, provide guidance, and make the process as smooth as possible. Her professionalism, patience, and dedication truly set her apart. It's rare to find such consistent and caring service, especially 24/7. Highly recommend.
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I'm a full time realtor and have been on the other side of these transactions. I am always giving my Buyer's encouragement and support thru the process. My lender had to become that support for me. Being self employed can come with it's own challenges.
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As first-time homebuyers, my wife and I were completely new to the loan process and had countless questions along the way. From the very beginning, Carisa was incredibly helpful, always ready to answer our calls or respond to our emails with clear, thoughtful, and patient explanations. No matter how big or small our concerns were, she was always happy to help and made sure we felt informed and at ease every step of the way.
Her responsiveness and guidance gave us the confidence we needed throughout the entire journey. Thanks to her support, the process went smoothly, and we were able to achieve a great result in purchasing our new home. What could have been an overwhelming experience turned into an exciting milestone, all because we had Carisa by our side.
We’re truly grateful for her help and would highly recommend her to anyone looking for a knowledgeable, dependable, and genuinely caring lender.
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Carisa was great! She communicated when needed and answered my phone calls and questions quickly.
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Over the top customer service, helpful, great team
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Going through the process of purchasing a home can be very frustrating at times. Carisa's attention to detail, communication and follow up are second to none. I would highly recommend her above all other loan officers.
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Carisa was extremely helpful with the entire process helping me make the right decision and getting me the best rates possible.
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Couldn’t be happier with the Win team. Carisa and her staff got use to closing smoothly and worked diligently to get us the terms we wanted. Would use them again and highly recommend!
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Carisa was amazing! She was informative and walked us through every step of our refinance process. She is patient and professional and we will definitely count on her services again for any future loan needs.
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Real Estate Professional
Carisa was pleasant to work with, even when I was not. The new Fannie/Freddie rules are over the top for even someone with a $2 million paid-for house, a 760 Credit score, and a husband at 820!
I will never get a loan again as it's harassing at best! Carisa was kind in explaining it and made it all come together. You have a winner of a lender in her!.
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